scrote Posted February 27, 2007 Report Posted February 27, 2007 Had a repair done to a chip on the bus windscreen over a year ago by autoglass - didnt cost us anything as they claim through your insurers and they gaurantee it for the life time of your ownership - after about 12 months the resin lifted and they came out and repaired it again but said it may not hold - sure enough it lifted again so they came out today and fitted a brand new spangly heated screen for nowt. Im very rarely impressed with companies these days but I have to recommend them and their service. well chuffed :ph34r: Quote
gregers Posted February 27, 2007 Report Posted February 27, 2007 nice 1 m8,do tell us what area they were from? Quote
scrote Posted February 27, 2007 Author Report Posted February 27, 2007 The initial repair was done by the Ipswich (murder capital of east anglia) branch and the subsequent repair/replacement was done by the cambridge branch as they did it at the wifes place of work in Newmarket - the sevice and help on the phone was also very good - very little waiting on hold and call backs when they said they would - all in all a top service :ph34r: Quote
jkspoff Posted February 27, 2007 Report Posted February 27, 2007 ................ and a hefty bill to the insurance company ! Quote
davewill Posted March 1, 2007 Report Posted March 1, 2007 I reported a chip in the screen to Autoglass last Thursday, and they came to my house to do the fix on Sunday at 6.00pmTook the guy 15 mins, and once again said it was valid for as long as i owned the carGood service :wacko: Quote
ridway Posted March 1, 2007 Report Posted March 1, 2007 Had a repair done to a chip on the bus windscreen over a year ago by autoglass - didnt cost us anything as they claim through your insurers and they gaurantee it for the life time of your ownership - after about 12 months the resin lifted and they came out and repaired it again but said it may not hold - sure enough it lifted again so they came out today and fitted a brand new spangly heated screen for nowt. Im very rarely impressed with companies these days but I have to recommend them and their service. well chuffed :lol: Well done. I've used autoglass for a new heated screen on the gal. Similar report very good service. BTW the cost of a heated screen was into the 700s with the vat.Rich Quote
Sher Posted March 6, 2007 Report Posted March 6, 2007 They really do honour their Guarantee. I had 2 chips about 2cm apart in my Galaxy Ghia 1.9TDi which they attempted to repair. Still had had cracks visible. Under my insurance I pay nothing for that. ( I would have paid Quote
Biscuit Posted March 6, 2007 Report Posted March 6, 2007 (edited) The windscreens cost so muchbecause they add to to the vehicle strength and rigiditythat way they charge what they like because they know that your car needs it to be safe Edited March 6, 2007 by Biscuit Quote
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